Benefits for Businesses:
- Building custom SaaS-applications in cloud
- Fast and efficient development
- Cost-savings on cloud-hosting. No expensive tools and services
- Uninterrupted production during deployments and fixes
- No lock-in on cloud vendor
Platform for Development
This was one of the most challenging projects I’ve worked on.
At the start, I had no prior experience with cloud infrastructure, DevOps tools, or Kubernetes. The domain felt overwhelming and highly technical.
To bridge that gap, I immersed myself in the subject – reading documentation, exploring tools, and meeting with many members of the technical team to better understand the context.
I personally conducted in-depth interviews with developers, QA engineers, DevOps specialists, and PMs. Through empathy mapping, I identified key pain points: fragmented tools, lack of transparency, and communication gaps. This research informed the user flows and helped me design a clean, intuitive interface for highly complex tasks.
The MVP version of the product was successfully delivered and included:
- Monitoring key K8S cluster metrics, as well as performing some manipulations in the cluster
- Creating, copying, deleting a new environments
- Creating, copying, deleting microservices
- Managing the number of nodes in the cluster, and more
As a result, the application reduced deployment setup time by 43%, compared to the previous manual process, significantly improving efficiency for DevOps teams.
It was a valuable experience that taught me how to design for unfamiliar, complex systems by relying on curiosity, collaboration, and research.
Project Overview
Process: User research
To understand user needs and workflows, I conducted 8 interviews with key users and stakeholders, then organised the insights.
- 3 DevOps Engineers
- 2 Developers
- 1 QA-engineer
- 1 Tech Lead
- 1 Project Manager
Based on this research, I created user personas and empathy maps to guide design decisions.
User insights
Tasks flow & Map
Design
• creating, copying, deleting a new service
• manage the number of nodes on cluster, etc.
Benefits for Businesses:
- Building custom SaaS-applications in cloud
- Fast and efficient development
- Cost-savings on cloud-hosting. No expensive tools and services
- Uninterrupted production during deployments and fixes
- No lock-in on cloud vendor
Platform for Development
This was one of the most challenging projects I’ve worked on.
At the start, I had no prior experience with cloud infrastructure, DevOps tools, or Kubernetes. The domain felt overwhelming and highly technical.
To bridge that gap, I immersed myself in the subject – reading documentation, exploring tools, and meeting with many members of the technical team to better understand the context.
I personally conducted in-depth interviews with developers, QA engineers, DevOps specialists, and PMs. Through empathy mapping, I identified key pain points: fragmented tools, lack of transparency, and communication gaps. This research informed the user flows and helped me design a clean, intuitive interface for highly complex tasks.
The MVP version of the product was successfully delivered and included:
- Monitoring key K8S cluster metrics, as well as performing some manipulations in the cluster
- Creating, copying, deleting a new environments
- Creating, copying, deleting microservices
- Managing the number of nodes in the cluster, and more
As a result, the application reduced deployment setup time by 43%, compared to the previous manual process, significantly improving efficiency for DevOps teams.
It was a valuable experience that taught me how to design for unfamiliar, complex systems by relying on curiosity, collaboration, and research.
Project Overview
Process: User research
To understand user needs and workflows, I conducted 8 interviews with key users and stakeholders, then organised the insights.
- 3 DevOps Engineers
- 2 Developers
- 1 QA-engineer
- 1 Tech Lead
- 1 Project Manager
Based on this research, I created user personas and empathy maps to guide design decisions.
User insights
Tasks flow & Map
Design
• creating, copying, deleting a new service
• manage the number of nodes on cluster, etc.
Benefits for Businesses:
- Building custom SaaS-applications in cloud
- Fast and efficient development
- Cost-savings on cloud-hosting. No expensive tools and services
- Uninterrupted production during deployments and fixes
- No lock-in on cloud vendor
Platform for Development
This was one of the most challenging projects I’ve worked on.
At the start, I had no prior experience with cloud infrastructure, DevOps tools, or Kubernetes. The domain felt overwhelming and highly technical.
To bridge that gap, I immersed myself in the subject – reading documentation, exploring tools, and meeting with many members of the technical team to better understand the context.
I personally conducted in-depth interviews with developers, QA engineers, DevOps specialists, and PMs. Through empathy mapping, I identified key pain points: fragmented tools, lack of transparency, and communication gaps. This research informed the user flows and helped me design a clean, intuitive interface for highly complex tasks.
The MVP version of the product was successfully delivered and included:
- Monitoring key K8S cluster metrics, as well as performing some manipulations in the cluster
- Creating, copying, deleting a new environments
- Creating, copying, deleting microservices
- Managing the number of nodes in the cluster, and more
As a result, the application reduced deployment setup time by 43%, compared to the previous manual process, significantly improving efficiency for DevOps teams.
It was a valuable experience that taught me how to design for unfamiliar, complex systems by relying on curiosity, collaboration, and research.
Process: User research
To understand user needs and workflows, I conducted 8 interviews with key users and stakeholders, then organised the insights.
- 3 DevOps Engineers
- 2 Developers
- 1 QA-engineer
- 1 Tech Lead
- 1 Project Manager
Based on this research, I created user personas and empathy maps to guide design decisions.
User insights
Tasks flow & Map
Design
• creating, copying, deleting a new service
• manage the number of nodes on cluster, etc.
