All projects
Pillo — Robot Interface
01 / 04
Pillo home healthcare robotPillo logo

Robot Interface & Character Eyes

Pillo is a smart home healthcare robot designed to help users manage their medications and stay connected with caregivers

It automatically dispenses pills, provides voice reminders, supports video calls with doctors, and integrates with health monitoring devices.

The project began as a design competition between several agencies. As part of the 415Agency team, I developed the concept for the robot’s expressive eyes and interface. This concept became a decisive element in the agency’s winning proposal for the interface design contract.

This was one of the most memorable and inspiring projects I’ve worked on.

Challenge:
Design a friendly and intuitive interface for a healthcare device that inspires trust and is easy to use for people of different ages.
My role:
UI/UX Designer. I worked on the concept of the robot’s "emotion" eyes, research and design of the control and settings interface
Approach:

I started by analysing user scenarios – how someone interacts with the robot at home, what tasks they perform, and what emotional states they might be in (stress, fatigue, age-related limitations).

Based on that, the following were designed:

  • a system of “eyes” and emotional expressions to give the robot a sense of personality;
  • clear interface structure focused on key actions: pillwheel status, dispensing, assisted and manual refill, video calls, reminders, menu, and settings;
  • setup and control screens, along with custom illustrations and icons that convey warmth and simplicity.
Result:

The final design delivered a seamless and empathetic user experience, especially for seniors and individuals managing daily medications.

The expressive eyes and intuitive interface made the robot feel approachable and easy to use, helping users stay consistent with their routines.

Positive user feedback confirmed the emotional connection and usability of the product, contributing to the project's success and attracting $25 million in investment for future development.

Pillo in use at home, with close-ups of the pill wheel and dispenser

Project Overview

Target Audience

Regularly-medicated adult
REGULARLY-MEDICATED ADULTS
Adults < 65, years old who are currently taking at least one prescribed medication
  • Busy with family and career
  • Need tools to help manage routine
  • Want simple, time-saving solutions
Caretaker with an elderly parent

CARETAKERS

FOR THE ELDERLY

Caretakers of adults > 65, who take prescribed medications which may include treatments for chronic conditions,
  • Concerned about safety
  • Seeking peace-of-mind
  • Desire low-maintenance solutions
  • Appreciate medical technology
Health enthusiast

HEALTH

ENTHUSIASTS

Adults from 25 to 65, who daily use nutritional supplements
  • High disposable income
  • Obsessed over vitamins/supplements
  • Early adopters of health technology
Eye concepts: from sketch to final screen

Eyes Concepts

The first accepted version of the robot face

The robot’s eyes and character were initially designed for a round screen, with eyes partially hidden behind the body.

This charming concept won public affection, but technical limitations led to switching to a rectangular screen, making it impossible to keep.

We had to choose a new version.

Robot emotionsRobot emotions
Neutral
Concerned
Happy / Friendly
Curious
Focused
Joyful
Sad
Surprised

Emotions modelling

Final version of the robot face

Interactions Map

A structured map was created to define the robot’s logic and user interactions. It aligned hardware with user needs and guided intuitive flows for medication management, communication, and settings, forming the foundation for navigation and seamless digital–physical transitions.
Interactions map of the robot

Wireframes

High-fidelity wireframes to define the general overview of the UX and navigation. They also helped test layout ideas early and align the team around core user flows.
High-fidelity wireframes
100+ screens

Design

User interface with its clear navigation and originally designed elements creates an intuitive and seamless user experience. The visual language is minimal yet expressive, supporting accessibility for older users while maintaining a friendly and modern look.

Thoughtful use of colors, typography, and micro-interactions enhances clarity and emotional engagement throughout the product journey.

DASHBOARD
Dashboard screenNotification cardsPillwheel status screen
WELLNESS PLAN
Wellness plan on the robot screen
LOADING
Choosing how to load pills
ASSISTED FILL
Assisted fill screens
MANUAL FILL
Manual fill screens
DISPENSING
Dispensing screens
CAREGIVERS & CALLS
Caregivers and calls screens
SETTINGS
Settings screens
OTHER SCREENS
Other screens
All projects
Pillo — Robot Interface
01 / 04
Pillo home healthcare robotPillo logo

Robot Interface & Character Eyes

Pillo is a smart home healthcare robot designed to help users manage their medications and stay connected with caregivers

It automatically dispenses pills, provides voice reminders, supports video calls with doctors, and integrates with health monitoring devices.

The project began as a design competition between several agencies. As part of the 415Agency team, I developed the concept for the robot’s expressive eyes and interface. This concept became a decisive element in the agency’s winning proposal for the interface design contract.

This was one of the most memorable and inspiring projects I’ve worked on.

Project Overview

Challenge
Design a friendly and intuitive interface for a healthcare device that inspires trust and is easy to use for people of different ages.
My role
UI/UX Designer. I worked on the concept of the robot’s "emotion" eyes, research and design of the control and settings interface.
Approach

I started by analysing user scenarios – how someone interacts with the robot at home, what tasks they perform, and what emotional states they might be in (stress, fatigue, age-related limitations).

Based on that, the following were designed:

  • a system of “eyes” and emotional expressions to give the robot a sense of personality;
  • clear interface structure focused on key actions: pillwheel status, dispensing, assisted and manual refill, video calls, reminders, menu, and settings;
  • setup and control screens, along with custom illustrations and icons that convey warmth and simplicity.
Result

The final design delivered a seamless and empathetic user experience, especially for seniors and individuals managing daily medications.

The expressive eyes and intuitive interface made the robot feel approachable and easy to use, helping users stay consistent with their routines.

Positive user feedback confirmed the emotional connection and usability of the product, contributing to the project's success and attracting $25 million in investment for future development.

Pillo in use at home, with close-ups of the pill wheel and dispenser

Target Audience

Regularly-medicated adult
REGULARLY-MEDICATED ADULTS
Adults < 65, years old who are currently taking at least one prescribed medication
  • Busy with family and career
  • Need tools to help manage routine
  • Want simple, time-saving solutions
Caretaker with an elderly parent

CARETAKERS

FOR THE ELDERLY

Caretakers of adults > 65, who take prescribed medications which may include treatments for chronic conditions,
  • Concerned about safety
  • Seeking peace-of-mind
  • Desire low-maintenance solutions
  • Appreciate medical technology
Health enthusiast

HEALTH

ENTHUSIASTS

Adults from 25 to 65, who daily use nutritional supplements
  • High disposable income
  • Obsessed over vitamins/supplements
  • Early adopters of health technology
Eye concepts: from sketch to final screen

Eyes Concepts

The first accepted version of the robot face

The robot’s eyes and character were initially designed for a round screen, with eyes partially hidden behind the body.

This charming concept won public affection, but technical limitations led to switching to a rectangular screen, making it impossible to keep.

We had to choose a new version.

Robot emotionsRobot emotions
Neutral
Concerned
Happy / Friendly
Curious
Focused
Joyful
Sad
Surprised

Emotions modelling

Final version of the robot face

Interactions Map

A structured map was created to define the robot’s logic and user interactions. It aligned hardware with user needs and guided intuitive flows for medication management, communication, and settings, forming the foundation for navigation and seamless digital–physical transitions.
Interactions map of the robot

Wireframes

High-fidelity wireframes to define the general overview of the UX and navigation. They also helped test layout ideas early and align the team around core user flows.
High-fidelity wireframes
100+ screens

Design

User interface with its clear navigation and originally designed elements creates an intuitive and seamless user experience. The visual language is minimal yet expressive, supporting accessibility for older users while maintaining a friendly and modern look.

Thoughtful use of colors, typography, and micro-interactions enhances clarity and emotional engagement throughout the product journey.

DASHBOARD
Dashboard screenNotification cardsPillwheel status screen
WELLNESS PLAN
Wellness plan on the robot screen
LOADING
Choosing how to load pills
ASSISTED FILL
Assisted fill screens
MANUAL FILL
Manual fill screens
DISPENSING
Dispensing screens
CAREGIVERS & CALLS
Caregivers and calls screens
SETTINGS
Settings screens
OTHER SCREENS
Other screens
Pillo
Pillo home healthcare robotPillo logo

Robot Interface & Character Eyes

Pillo is a smart home healthcare robot designed to help users manage their medications and stay connected with caregivers

It automatically dispenses pills, provides voice reminders, supports video calls with doctors, and integrates with health monitoring devices.

The project began as a design competition between several agencies. As part of the 415Agency team, I developed the concept for the robot’s expressive eyes and interface. This concept became a decisive element in the agency’s winning proposal for the interface design contract.

This was one of the most memorable and inspiring projects I’ve worked on.

Project Overview

Challenge
Design a friendly and intuitive interface for a healthcare device that inspires trust and is easy to use for people of different ages.
My role
UI/UX Designer. I worked on the concept of the robot’s "emotion" eyes, research and design of the control and settings interface.
Approach

I started by analysing user scenarios – how someone interacts with the robot at home, what tasks they perform, and what emotional states they might be in (stress, fatigue, age-related limitations).

Based on that, the following were designed:

  • a system of “eyes” and emotional expressions to give the robot a sense of personality;
  • clear interface structure focused on key actions: pillwheel status, dispensing, assisted and manual refill, video calls, reminders, menu, and settings;
  • setup and control screens, along with custom illustrations and icons that convey warmth and simplicity.
Result

The final design delivered a seamless and empathetic user experience, especially for seniors and individuals managing daily medications.

The expressive eyes and intuitive interface made the robot feel approachable and easy to use, helping users stay consistent with their routines.

Positive user feedback confirmed the emotional connection and usability of the product, contributing to the project's success and attracting $25 million in investment for future development.

Pillo in use at home, with close-ups of the pill wheel and dispenser

Target Audience

Regularly-medicated adult
REGULARLY-MEDICATED ADULTS
Adults < 65, years old who are currently taking at least one prescribed medication
  • Busy with family and career
  • Need tools to help manage routine
  • Want simple, time-saving solutions
Caretaker with an elderly parent

CARETAKERS

FOR THE ELDERLY

Caretakers of adults > 65, who take prescribed medications which may include treatments for chronic conditions,
  • Concerned about safety
  • Seeking peace-of-mind
  • Desire low-maintenance solutions
  • Appreciate medical technology
Health enthusiast

HEALTH

ENTHUSIASTS

Adults from 25 to 65, who daily use nutritional supplements
  • High disposable income
  • Obsessed over vitamins/supplements
  • Early adopters of health technology
Eye concepts: from sketch to final screen

Eyes Concepts

The first accepted version of the robot face

The robot’s eyes and character were initially designed for a round screen, with eyes partially hidden behind the body.

This charming concept won public affection, but technical limitations led to switching to a rectangular screen, making it impossible to keep.

We had to choose a new version.

Emotions modelling

Final version of the robot face
Neutral
Happy / Friendly
Curious
Focused
Concerned
Sad
Surprised
Joyful

Interactions Map

A structured map was created to define the robot’s logic and user interactions. It aligned hardware with user needs and guided intuitive flows for medication management, communication, and settings, forming the foundation for navigation and seamless digital–physical transitions.
Interactions map of the robot

Wireframes

High-fidelity wireframes to define the general overview of the UX and navigation. They also helped test layout ideas early and align the team around core user flows.
High-fidelity wireframes
100+ screens

Design

User interface with its clear navigation and originally designed elements creates an intuitive and seamless user experience. The visual language is minimal yet expressive, supporting accessibility for older users while maintaining a friendly and modern look.

Thoughtful use of colors, typography, and micro-interactions enhances clarity and emotional engagement throughout the product journey.

DASHBOARD
Dashboard screenNotification cardsPillwheel status screen
WELLNESS PLAN
Wellness plan on the robot screen
LOADING
Choosing how to load pills
MANUAL FILL
Manual fill screens
ASSISTED FILL
Assisted fill screens
DISPENSING
Dispensing screens
CAREGIVERS & CALLS
Caregivers and calls screens
SETTINGS
Settings screens
OTHER SCREENS
Other screens